Privacy Policy of The Website
Our Pledge of Privacy to You
At IDS Logic, protecting your privacy is extremely important to us. Our Privacy Pledge explains our online information collection and usage practices. Please note that our privacy policy is subject to change at any time with or without any notice of intimation. In order to be aware of any such changes, we request you to kindly review this policy regularly.
Collection of Information
IDS Logic collects Personally Identifiable Information (PII) voluntarily submitted by you on the website. The personal information collected may include e-mail address, name, phone number, company name, etc. You can browse certain sections of the website without submitting any personal information. However, some activities like placing an order, using a tool, etc. may require registration.
If you do not intend to provide us with such Personally Identifiable Information, no substantial consequences will occur, but you may not be able to take part in certain promotions/campaigns, or obtain product/service information, offered by IDS Logic.
Use and Sharing of Information
Any personally identifiable information that you provide to IDS Logic via this website will be used only for such purposes and/or activities as are mentioned at the point of gathering such information, or otherwise stated, for instance to respond to your queries or comments, to register your user account, to receive any payment, or to otherwise provide any information to you.
In addition to the conditions described above, if the need arises, IDS Logic may disclose information by law, court order, or if commanded by other government or law enforcement authority, or in the good faith belief that such information disclosure or dissemination is otherwise indispensable to protect the rights or properties of IDS Logic, or when anyone else could be harmed or affected by such activities.
Data Security Precautions
This website has stringent security measures in place to prevent the unauthorized access, loss, misuse, or alteration of your personal information. We have appropriate and strict physical, electronic, and managerial procedures to protect and secure all the information that we collect online. In addition, any information that we may collect or disseminate is passed through a secure server.
Cancellation Policy
Users or subscribers may only cancel their services by complying with the cancellation requirements, which are mentioned in the Service Agreement. IDS Logic reserves the right to cancel the services of a client who is found to violate the terms and conditions described in the Service Agreement. Depending on the agreed terms, we also reserve the right to charge a client for any fees that might have to be incurred in the course of any project(s), in case of an early cancellation.
Users or subscribers can place their cancellation request, for the services taken by them, within 7-10 business days of service agreement.
Cancellation of service renewals for on-going services must be made at least seven 7 business days before the termination of the existing service period, and must be made either by e-mail or by phone.
IDS Logic will not entertain any request to refund fees that is once paid, even if the cancellation request is made within 12 hours.
Refund Policy
Please read the below mentioned points carefully to rule out any conflict or dispute.
IDS Logic strives to provide high quality services that match with the expectations of our clients.
However, in case any client is not completely satisfied with our services, we can provide a refund within 30 days from the project start date. The final refunds
will be made after deducting the hourly charges or fees for the work completed by us.
Taxes paid on services imposed by regulatory bodies would not be refunded.
No refund will be entertained in case any service gets cancelled due to violation of any of the stated terms and conditions.
IDS Logic is not liable to pay any refund if any delay or interruption occurs because of third party involvement.
Contact Us
If you have any queries about our privacy pledge, or want to know more about the above stated terms and conditions, then please contact us:info@idslogic.com