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Trusted LMS Support Services for your Business

 

With more than a decade of experience, IDS Logic has been offering trusted LMS support services to companies seeking similar services. LMS or learning management system maintenance being an important aspect of ensuring security needs expertise to provide the assistance. Having a track record of providing services successfully, IDS Logic can help companies with custom LMS maintenance services.

We have an expert team of professionals who have been providing bespoke services to clients for similar needs. As an LMS support company, we have a streamlined approach to offer services. We ensure going from one step to another while ensuring the entire process is securely performed.

Our LMS Maintenance and Support Services

Administrative support:

  • Our technical team offers help to organizations having queries that arise from functionality that is accessible by an administrator
  • We offer support for any issues that arise during installation of non-standard plugins

LMS Technical support:

  • LMS installation and upgrades
  • Guidance in resolving issues related to the system
  • LMS plugin installation and integrations with third party applications and databases
  • Customization, branding design
  • LMS server setup and hosting support
  • Mobile application integration and development
Moodle Maintenance and Support Services

Some Additional LMS Support Service Options

Outsourced Website Administration

Managing every day administrative task of your LMS site like the course creation or user enrolments may seem difficult. Hiring a reliable company is therefore more cost-effective and easier. Our support team thus helps you to define the processes, schedules and task for enhanced support.

End User Support

Users often need some kind of support even after making the UX as intuitive as possible. We provide our customers cost effective and complete end user support when your in-house staffs don’t have enough time or expertise to provide the cover needed.

Mentor Sessions

For your LMS website, there are many more things that you may need rather than simple support. You might need consultancy sessions, project review or budget fixing and etc. Our LMS mentor sessions are just perfect to support such cases and you can easily use our services in a flexible and combined manner.

Site Maintenance Report

We make it a deal to share detailed site maintenance report with clients as per the performance of their websites. In addition, we provide the reports about the work performed on client’s website and the list of tasks that our professionals have achieved while offering the services.

Reliable Support

With our motto of staying ahead with LMS support services, we ensure offering services to potential client’s issues with a proactive approach. We give emphasis on providing uninterrupted access for the users. Our reliable support thus ensures 24/7 support assistance.

OUR LMS Support Company Offers Tools

IDS Logic offers comprehensive LMS support services using various methods. You can reach out to us to get your issues resolved immediately.

 

  • Ticket
    Our ticket management system ensures that all the queries get answered promptly.
  • Phone
    Our experts available to help you out with your technical issues through phone support.
  • Online Chat
    You can connect with our experts through live chat to get a speedy solution for your concern.
  • Email
    We’re just a single email way to get your issues resolved faster.

Who Will Benefit from Our LMS Support & Maintenance?

Consistent performance is the key to drive growth for your LMS. With our LMS support and maintenance service, you can be assured of the high-grade performance all the time and let you focus on the core business operations. Our service will prove effective for the following:

  • Educational & Training Institutes
  • Corporate Sector
  • Healthcare Sector
  • Banking sector
  • Real Estate
  • Manufacturing
Benefits of LMS support and Maintenance

Get Maintenance & Support Services from Experienced LMS Support Team

 

Our LMS support services ensure your website remains updated with all necessary security updates and is optimized for peak performance, keeping you ahead of the competition. Our expertise and dedication keep our clients returning time and again. We employ technical experts with years of experience, specializing in LMS support.

We offer a wide range of LMS templates and theme packages tailored to each client’s unique needs. Our solutions are designed to provide organizations with easy access to our expertise through our helpdesk, available for general, technical, and administrative queries.

Our 24/7 support system allows clients to track and report issues effortlessly. With provided login credentials, clients can report any concerns, ensuring our technical experts can address and resolve them promptly. This system also provides regular updates on the status of support, keeping clients informed throughout the resolution process.

why choose idslogic for your lms projects

Why Choose IDS Logic for LMS Support Services

With years of experience and a quick response, our LMS expertise sets us apart. Our LMS support services ensuring rapid responses for every issues.:

  • Quick Response Time
  • Customized Solutions
  • Cost Effective
  • Flexibility
  • Comprehensive Evaluation
  • Precise Implementation

Contact Our Team

Frequently Asked Questions

  • Are you able to integrate LMS with other 3rd party systems?
    Yes, we have years of experience in integrating Joomla, WordPress, Drupal, video streaming services or ecommerce platforms with your LMS website. To enhance the functionality of your website, we understand your requirements first and accordingly integrate any other software systems smoothly and seamlessly.
  • Will you help me to add any LMS codes if needed to enhance my website?
    Together with our support team for LMS, we also have developers working on various Moodle software development projects. If there is any need to update or add any extra codes to make your website functional, then we will have an initial discussion with you and after suggesting the solutions and getting approval, our development team will start with the job. But this task will be considered as a separate project besides maintenance.
  • Can my LMS website be hacked and the data stolen?
    This is highly unlikely if your LMS website has updated security and latest patches installed and the administrator has not given the keys. But anything is possible so, hiring experts to keep a track of your website continuously is the best option to avoid cyber-crimes. At IDS Logic, we offer 24X7 website monitoring services to avoid such cases.
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